Privacy Policy

Privacy Policy

Introduction

Welcome to https://mis-sold-pcp-car-finance.dreamdwellings.net (hereafter referred to as “Mis-sold Pcp Car Finance,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://mis-sold-pcp-car-finance.dreamdwellings.net
  • Any mobile applications or software we offer
  • Online forms, surveys, and registration processes
  • Communication channels, such as emails, newsletters, telephone calls, and text messages

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Your interactions with us may involve several data processing activities, including:

  1. Account Management: Creating and managing user accounts, allowing access to personalized services.
  2. Service Delivery: Providing the services and products requested by users, such as financial advice or car financing options.
  3. Communication: Sending promotional materials, newsletters, and transactional updates via email, phone, or SMS.
  4. Analytics and Improvement: Collecting data for analytics and improving our platform’s performance and user experience.

Personal Data Collection

We collect various categories of personal information to enhance your user experience and deliver tailored services:

  • Account Information: Details required to create an account, such as name, email address, and password.
  • Payment and Financial Data: Credit card details, banking information, income records, and financial transaction history for processing payments and offering financial products.
  • Purchase Data: Records of your purchases, including product/service preferences, quantities, and order dates.
  • Mobile Device Identifiers: Unique device IDs, browser types, IP addresses, and mobile network data to provide a consistent user experience across devices.
  • Location Data: Geolocation information from your device to offer location-based services (with your consent).
  • Feedback and Reviews: Submitted feedback, ratings, and reviews to improve our products and services.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we may access your public profile information.
  • Product Interest: Details about the products you show interest in or purchase, which helps us personalize recommendations.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide data subject to their privacy policies.

Cookies and Tracking Technologies

Mis-sold Pcp Car Finance uses cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable basic functions, such as navigating the website and completing forms.
  • Preference and Analytics: They remember your preferences (e.g., language settings) and provide insights into how our site is used, helping us improve performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless required or permitted by law to keep it longer. Once the data is no longer needed, we will delete or anonymize it to prevent re-identification.

Security Measures

The security of your personal information is paramount to us. We implement robust technical and organizational measures to protect your data:

  • Encryption: Data is transmitted and stored using encryption protocols to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are required to maintain confidentiality.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect personal information from such individuals.

Your Rights (Depending on your jurisdiction)

As a user, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal data under specific circumstances.
  • Restriction or Objection: You have the right to restrict or object to the processing of your data for specific purposes.
  • Data Portability: Some regions allow you to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights or have questions about your privacy, please reach out to our Data Protection Officer using the contact details provided below.

Changes to Privacy Policy

Mis-sold Pcp Car Finance reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer:

  • Email: [email protected]
  • Address: Mis-sold Pcp Car Finance, Privacy Team, [Street Address], [City], [Postal Code]